Tech

Customer Technical Support CR (Hybrid)

Remote
Work Type: Full Time
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** THIS IS AN HYBRID ROLE (expected to work 3 days at the offices in Costa Rica) **

Summary:

We are looking for a Customer Technical Support Specialist with exceptional communication skills and the ability to quickly learn new technologies and processes. In this role, you will provide top-notch support to our clients, building strong relationships and ensuring their technical issues are resolved efficiently.

Key Responsibilities:

  • Provide excellent customer support with clear and effective communication.
  • Quickly learn and apply new technologies and follow established processes.
  • Build and maintain positive relationships with clients to enhance their experience.
Required Skills & Experience:

  • Strong communication skills, both verbal and written.
  • Ability to rapidly pick up new technologies and training.
  • Proven ability to build and maintain client relationships.

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